All directs at one time or another asks you questions on how to do something, or asks what something is. The average employee will usually ask you something that is obvious and you simply tell them. Sometimes however, a smart employee asks difficult questions that you are not sure about. 

所有的领导都是在一个时期问你如何做某事，或者问做些什么事情，一般的员工通常会问你一些显而易见的事情，并且你只是简单地告诉他们，然而，有时候，一个聪明的员工会问一些你不确定的难题。

If an employee asks you a factual question that you are not sure about, you can always refer them to other sources. 

如果一个员工问你一个你不确定的事实问题，你可以参考其他资源。

"I'm not sure about that one. I think the information you are looking for is in a manual I saw in the file cabinet. Why don't you check there?" 

我不确定那件事，我想你们在找的资料我在档案柜的手册上看到过，你为什么不去看看呢?

"Do a search on Google and see if you can find the information there." 

在谷歌上搜索一下，看看你能不能在那里找到信息。

"I think Stacy will know the answer. She is very familiar with that topic." 

我想史黛西会知道答案的，她对这个主题很熟悉。

If the question is more process related where it involves an opinion, you can answer telling them what you would do. 

如果这个问题涉及的是与意见有关的更多的过程，你可以告诉他们你会做什么。

"I'm not sure on the exact procedure, but if I were you, I would do the forth step before the third one."

 我不确定具体的程序，但如果我是你，我会在第三个步之前做好第四步。

"I don't think we ever decided on a specific way. I think it might be better to do this before that." 

我认为我们没有决定过具体的方式，我认为在此之前最好这样做。

These are vague sentences, so you should fill in the details depending on your situation. 

这些都是模糊的句子，所以你应该根据你的情况来填充细节。